Metsec Strategy

Quality at Every Stage of the Production Cycle

The quality of all Metsec products is ensured by strict monitoring of every stage of the production cycle, from the procurement of raw materials to the delivery of the finished product, by means of an extensive system of controls at each specific stage of the cycle. In raw materials procurement, the focus of controls is on the selection of suppliers thus assuring the quality of individual supplies that have to be accompanied by the relevant certificates showing their compliance with the standards established in the contract.

High Standards of Customer Service

To ensure a high standard of customer service, Metsec, conducts a series of customer satisfaction surveys and take monthly measurements of service indicators.

Partnering with Customers

Metsec is constantly engaged in the continuous improvement of customer service, providing its clients with an increasing number of logistics services and designing new products to meet the changing customer requirements.

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